Privacy Policy & Exhibitor Data Protection — Personal Data Handling Exhibitor Enquiries & Exhibitor Exhibitor Data Protection Thailand
Pixelmate Exhibition Co., Ltd. is committed to GDPR compliant booth quote processes, enquiry form privacy commitments, and client data confidentiality Bangkok. This policy details how we collect, use, store, and protect your personal data.
Last updated: June 12, 2026
Introduction
Pixelmate Exhibition Co., Ltd. respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and safeguard your information when you visit our website, submit an enquiry form, request a booth quote, or engage our exhibition stand design and build services. We comply with the Thai Personal Data Protection Act (PDPA) and, where applicable, the General Data Protection Regulation (GDPR).
What Data We Collect
Information You Provide Directly
When you submit an exhibitor enquiry form, request a booth quote, or contact us via email, phone, or WhatsApp, we may collect: your name, email address, phone number, company name, job title, event or exhibition name, venue details, booth size requirements, service preferences, and any additional details you choose to share about your project.
Automatically Collected Information
When you browse our website, we automatically collect certain technical data including your IP address, browser type and version, time zone setting, operating system, referral source, page views, and click patterns. This data helps us understand how visitors use our site and improve the user experience.
How We Use Your Data
We use your personal data for the following purposes: to respond to your enquiries and provide booth quotes; to design, build, and install your exhibition stand; to manage project communication and logistics; to comply with legal and contractual obligations; to improve our website and services; and, with your consent, to send occasional updates about our services, industry insights, and trade show opportunities. We do not use your data for automated decision-making or profiling.
Data Security Measures
Pixelmate Exhibition Co., Ltd. implements appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include HTTPS encryption for all data transmitted via our website, server-side validation for form submissions, access controls limiting data visibility to authorised personnel only, encrypted storage for sensitive records, and regular security audits of our infrastructure.
Third Party Data Sharing Policy Policy
We do not sell, rent, or trade your personal data to third parties for marketing purposes. We share data only with trusted partners essential to delivering your exhibition project: venue operators (for build permits and access), logistics and freight providers (for stand material transport), customs agents (for international shipments), and audio-visual suppliers (when AV integration is part of your stand). All third-party partners are bound by confidentiality obligations and data protection requirements.
Data Retention Exhibitor Records for Exhibitor Records
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected. Active project data is retained for the duration of the engagement plus seven years for financial, tax, and contractual record-keeping purposes. After this period, your data is either securely deleted or anonymised so that it can no longer be associated with you. Enquiry data from non-converted leads is retained for 24 months before deletion.
User Rights Under Thai PDPA Under Thai PDPA
Under the Thai Personal Data Protection Act (PDPA), you have the following rights: the right to access your personal data; the right to request correction of inaccurate data; the right to request deletion of your data; the right to restrict or object to processing; the right to data portability; and the right to withdraw consent at any time. To exercise any of these rights, contact us at [email protected]. We will respond to all requests within 30 days of receipt.
Cross Border Data Transfer Notice Notice
As an exhibition stand builder operating across Asia, some project data may be transferred to logistics partners, venue operators, or suppliers located outside Thailand. All cross-border transfers are conducted with appropriate safeguards in place, including contractual protections aligned with PDPA Section 28 and, where applicable, Standard Contractual Clauses (SCCs). We ensure that receiving parties maintain data protection standards comparable to those required under Thai law.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyse site traffic, and understand visitor behaviour. You can control cookie preferences through your browser settings. We do not use cookies for invasive tracking or to build profiles for unrelated marketing purposes.
Contact Our Data Protection Officer
If you have any questions about this privacy policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact our data protection officer at [email protected] or call +66-(0)20-360-665. We take all privacy enquiries seriously and will work with you to address any concerns promptly.
Policy Updates
This privacy policy was last updated on June 12, 2026. We may update this policy from time to time to reflect changes in our practices, legal requirements, or service offerings. Any material changes will be communicated via email to active clients and posted on this page. We encourage you to review this policy periodically.
Contact Our Data Protection Officer
If you have questions about this privacy policy, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please contact us.
Privacy FAQ
Personal data handling exhibitor enquiries follows a documented internal workflow — submissions are routed to a senior account lead, stored on secure infrastructure and used only to respond to your enquiry and prepare a tailored proposal.
Yes. Pixelmate Exhibition Co., Ltd. operates a GDPR compliant booth quote process — lawful basis is performance of a contract or legitimate interest, with right of access, rectification and erasure available on request.
Exhibitor data protection Thailand is governed by the Personal Data Protection Act (PDPA). Pixelmate Exhibition Co., Ltd. processes data under PDPA-compliant safeguards including access controls and retention limits.
Our enquiry form privacy commitment means form submissions are encrypted in transit, accessed only by authorised account leads and never sold to third parties.
Client data confidentiality Bangkok is core to every engagement — NDA-ready contracts, role-based access to brand materials and confidential project rooms for sensitive product launches.
Our third party data sharing policy limits disclosure to logistics, customs and venue partners strictly necessary to deliver your project — never to marketing brokers or unrelated third parties.
Data retention exhibitor records follows a defined schedule — active project data for the engagement plus seven years for financial and contractual records, then deletion or anonymisation.
User rights under Thai PDPA include access, rectification, erasure, restriction, portability, objection and withdrawal of consent. Requests are processed within 30 days of receipt.
Yes. A cross border data transfer notice is included in our policy — transfers to logistics partners outside Thailand use contractual safeguards aligned with PDPA Section 28.
Secure enquiry submission is delivered via HTTPS, server-side validation, access logging and encrypted storage. Sensitive attachments can be exchanged through password-protected channels on request.